Frequently Asked Questions

Answers to common questions from our customers.

Do you accept walk-ins or do I need an appointment?
We welcome both! Book online for guaranteed timing, or stop by Crystal Lake whenever it's convenient—we love walk-ins. Weekend availability is subject to stylist schedules.
Do you offer free consultations for color services?
Absolutely. We offer complimentary consultations for all color services and major changes. We'll discuss your vision, skin tone, maintenance, and timeline to ensure you get the perfect result.
Do you sell gift cards?
Yes! Luxe Salon gift cards are the perfect present for anyone who loves beautiful hair. They're available in any denomination and make gifting easy.
What products do you use?
We only use professional-grade, premium products designed to nourish and protect your hair. Our stylists recommend products tailored to your hair type and services.
Can I see examples of your work?
Yes! Visit our portfolio to browse before-and-after photos from real clients and styles created by our team. It's a great way to see what's possible and find inspiration.
Do you offer services for kids?
We do! We provide gentle, professional haircuts for children in a fun, welcoming environment. Kids love the experience, and parents love the results.

Still Have Questions?

Give us a call — we're happy to help.

Call 555-555-5555