Frequently Asked Questions

Answers to common questions from our customers.

Do you accept walk-ins or do I need an appointment?
We welcome both! Book online for guaranteed availability, or stop by for a walk-in—we'll do our best to fit you in. For major services like color or balayage, we recommend scheduling ahead.
Do you offer free color consultations?
Absolutely! We believe in getting your color exactly right. Schedule a free consultation with one of our expert colorists to explore options, discuss maintenance, and create your perfect shade.
Can I purchase gift cards?
Yes! Roots Hair Studio gift cards make the perfect present for anyone who loves beautiful hair. Available in any amount, they're the ideal gift for friends, family, or yourself.
What products do you use?
We exclusively use professional-grade, premium salon products that deliver superior results and keep your hair healthy and vibrant. Our stylists recommend the right products for your specific hair type and needs.

Still Have Questions?

Give us a call — we're happy to help.

Call 555-555-5555